🛡️ Safe and Responsible Gaming

i8999 Responsible Gambling — Your safety is our priority

Enjoy entertainment in a controlled way. i8999 is committed to ensuring your wellbeing and safety at all times.

Our commitment to ensuring responsible gaming

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Limits can only be increased after a designated cooling-off period.

Time-Out Feature

Take a temporary break from your account — from 24 hours up to 30 days. No bets or deposits are possible during a time-out.

Self-Exclusion

If you need a long-term break, exclude yourself completely. Options ranging from 3 months to permanent exclusion are available via support chat.

21+ Age Verification

i8999 operates strictly for adults. Age is verified at registration and underage accounts are completely prohibited.

Betting History and Reports

View detailed records of all your transactions and bets. Analyse your own playing patterns and make informed decisions.

24/7 Support

Contact our live chat support in Bengali at any time. If you have any concerns about gambling, we are always ready to help.

For users aged 21 and above only

Gaming at i8999 is strictly for adults. Opening an account or playing any form of betting or casino game by anyone under age is strictly prohibited. Keep your password secure to prevent younger family members from accessing your account.

Recognise the warning signs of a gambling problem

If you notice any of the following signs in yourself or someone close to you, seek help promptly.

  • A repeated urge to keep betting in order to win back lost money — this is a dangerous behaviour known as "chasing losses".
  • Spending excessive time gaming while neglecting responsibilities to family, friends, or work, and hiding it from loved ones.
  • Continuously increasing bet amounts, especially spending beyond your means or borrowing money to gamble.
  • Feeling restless, anxious, or irritable when not gambling — this is a sign of psychological dependence.
  • Repeatedly failing to stop gambling despite trying, and lying about betting activity.
  • Noticeable changes in sleep, eating, or normal daily routines due to gambling.

i8999 Responsible Gaming Tools

01

Set a Deposit Limit

Set daily, weekly, and monthly deposit limits from your account settings. Reducing a limit takes effect immediately. A minimum 7-day cooling-off period applies before a limit can be increased — this protects you from impulsive decisions.

02

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, the system will automatically pause your betting.

03

Session Time Limit

Set how long you want to play in a single session. You will receive a warning when the time is up and the session will end automatically. Taking breaks is part of healthy gaming habits.

04

Self-Exclusion

If you feel gambling is having a negative impact on your life, apply for self-exclusion through our live chat. No bonuses or promotional offers will apply during the exclusion period and your account will remain locked.

05

Reality Check

Regular pop-up notifications will remind you how long you have been playing and what your net result is. This helps keep you informed and aware.

06

Account Cooling-Off

Want to step away from gaming temporarily? Set a cooling-off period from 24 hours up to 90 days. During this time you can still log in, but betting and deposits will not be possible.

More about responsible gaming

What is responsible gaming?

Responsible gaming means playing in a way where entertainment is the main purpose, and gambling never affects your financial, family, or mental life. i8999 believes gaming should be an enjoyable experience — free from pressure or obligation.

For players in Bangladesh, we always want to ensure that our platform provides a safe and controlled environment. Our responsible gaming policy is not just a set of rules — it is a commitment to every one of our users.

Set the right limits for yourself

Follow some simple guidelines for healthy gaming habits:

  • Only bet money you can afford to lose.
  • Set time and money limits before each session and stick to them.
  • Never rush to place bets to try to recover lost money.
  • Do not treat gambling as a source of income — it is a form of entertainment.
  • Avoid gaming when under the influence of alcohol or when under mental stress.
  • Take regular breaks and spend time with family and friends.
  • The minimum deposit at i8999 is ৳200 and the minimum withdrawal is ৳800 — stay within your budget.

Be aware of our welcome bonus

i8999's 100% welcome bonus of up to ৳15,000 is an attractive opportunity. However, please note that a 20x wagering requirement applies to the bonus. Make sure you fully understand the bonus terms and conditions before making a decision. Be cautious about investing beyond your budget because of a bonus offer.

Protection of minors

i8999 is a platform operated strictly for users aged 21 and above. Follow the steps below to keep younger members of your family away from this site:

  • Use a strong password on your device and do not share it with anyone.
  • Always log out of your account when you are done.
  • Install parental control software on devices used by younger family members.
  • Do not leave your betting account details within reach of any minor.

Need help? We are here

24/7 Bangla Support

If you have any concerns or problems with gambling, contact our Bengali live chat support immediately. Our trained team will assist you with care and understanding. Requests for deposit limits, time-out, or self-exclusion can also be made through the chat.

Live Chat [email protected]

Frequently Asked Questions

Go to your account settings and navigate to the "Responsible Gaming" section, where you can set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately. If you have any issues, contact our live chat support.

Yes. Your account balance will remain fully secure after self-exclusion. You can request a withdrawal once the exclusion period ends or by applying through the support team.

Time-out is a short-term break — typically from 24 hours up to 30 days. It is for taking a temporary pause. Self-exclusion is long-term — from 3 months up to permanent — for when you feel gambling is causing problems in your life.

No. i8999 is strictly for users aged 21 and above. Age verification is mandatory at registration. If an underage account is detected, it is immediately closed and the balance is returned.

Contact i8999 live chat support first — we will help you set up self-exclusion or a time-out. It is also important to seek support from a close family member or a mental health professional.

No. Our VIP program has 5 tiers from Bronze to Diamond. Weekly cashback benefits are available at each tier. You are not required to place any extra bets to enjoy VIP benefits — play at your own pace and within your own budget.

Play safely,
enjoy responsibly

Know your limits, use our tools, and reach out to the support team whenever you need. i8999 is always by your side.