i8999 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the i8999 platform and all its services. By registering on i8999 or using the platform, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

i8999 reserves the right to amend these Terms at any time. Any updated Terms will take effect from the date they are published on the platform. It is your responsibility to review this page regularly.

01 Definitions and Interpretation

In these Terms, the following words and phrases are used with the meanings set out below:

• "Platform" — The i8999 website (i8999.cam) and all its services, games, and features.
• "User" / "You" — Any person who has registered on or is using the platform.
• "Account" — A user's personal registered profile on the platform.
• "Real Money" — Bangladeshi Taka (BDT / ৳) deposited into an account and used to play games.
• "Bonus Funds" — Promotional balance provided by i8999, which can be withdrawn after meeting specific conditions.
• "Wagering Requirement" — The minimum betting amount condition set for withdrawing a bonus.
• "KYC" (Know Your Customer) — The process of verifying a user's identity.

02 Eligibility and Registration

2.1 Age Requirement

2.2 Registration Terms

To register on the platform, a user must meet the following conditions:

• Accurate and complete personal information must be provided at the time of registration.
• Only one account per person is permitted.
• Operating multiple accounts from a single device, IP address, or household is prohibited.
• If any information provided at registration changes, i8999 support must be notified immediately.
• Transferring or renting an account to a third party is strictly prohibited.

2.3 Identity Verification (KYC)

i8999 reserves the right to verify a user's identity at any time. Valid identification (national ID card, passport, or driving licence) may be required to process a withdrawal or when certain limits are exceeded. Withdrawals may be placed on hold until verification is complete.

03 Account Management

3.1 Security Responsibility

Keeping your account login details (username and password) confidential is entirely your responsibility. i8999 is not liable for any activity that results from a third party accessing your account. If you suspect unauthorised access, notify our support team immediately.

3.2 Proper Use of Account

• The balance in an account may only be used for legitimate gaming activities.
• i8999 may request additional documents to verify an account when necessary.
• If unusual or suspicious activity is detected on an account, i8999 may temporarily suspend it.

04 Deposits and Withdrawals

4.1 Deposit Terms

The following payment methods are accepted for depositing funds into i8999:

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposits from third-party accounts are strictly prohibited. If such activity is detected, the relevant account will be closed, the amount returned, and any winnings forfeited.

4.2 Withdrawal Terms

• Withdrawals may only be made using the same method used for the deposit.
• Withdrawals may be on hold if KYC verification has not been completed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawal requests may be delayed if a review is required during processing.
• If there is an active bonus on an account, its conditions must be met before a withdrawal can be made.

05 Bonuses and Promotions

5.1 Welcome Bonus

For example: if you deposit ৳5,000, you will receive a ৳5,000 bonus. Before withdrawing, you must place bets totalling (৳5,000 + ৳5,000) × 20 = ৳200,000.

5.2 General Bonus Terms

• Each bonus has a specific validity period — once expired, the bonus and any associated winnings will be forfeited.
• While a bonus is active, only bets placed on eligible games will count toward completing the wagering requirement.
• A maximum bet limit may apply to bets made from bonus balance.
• Claiming the same bonus from multiple accounts is fraudulent and all associated accounts will be closed.
• i8999 reserves the right to modify, suspend, or cancel any bonus promotion.

5.3 VIP Program

The i8999 VIP program has five tiers — each tier offers a weekly cashback benefit:

• Bronze — Up to 0.3% weekly cashback
• Silver — Up to 0.6% weekly cashback
• Gold — Up to 0.9% weekly cashback
• Platinum — Up to 1.2% weekly cashback
• Diamond — Up to 1.5% weekly cashback

The conditions for moving to a higher tier depend on your gaming activity and engagement on the platform. A VIP tier may be downgraded if there is insufficient activity within a given period.

06 Betting and Gaming Rules

6.1 General Gaming Rules

• All bets are final — once a bet is accepted it cannot be cancelled, except in the case of a technical error.
• Game rules and odds are displayed in each game's interface; read them before playing.
• If a game is interrupted due to a software or network issue, i8999 will determine the result based on the last confirmed state recorded in the server log.
• Please ensure your internet connection is stable — i8999 is not liable for disconnections.

6.2 Sports Betting Rules

Specific rules applicable to cricket (including BPL, IPL, and T20 World Cup), football (including FIFA), and other sports markets are published on the relevant sports page. If an event is postponed or cancelled, bets will be settled in accordance with i8999's standard policy.

6.3 Live Casino Rules

In games from Evolution Gaming, Ezugi, and other live providers, the dealer's decision is final. In the event of a live stream delay or technical issue, the result will be determined according to the game provider's log.

07 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of all balances:

• Money laundering or depositing funds from illegal sources.
• Bonus abuse — such as opening multiple accounts to take advantage of bonus offers.
• Exploiting software bugs, erroneous odds, or technical vulnerabilities.
• Playing games using bots, automated software, or artificial intelligence tools.
• Colluding with other users to gain an unfair advantage.
• Conducting harmful cyber attacks against the platform.
• Submitting fraudulent payments or chargebacks.

08 Intellectual Property

All content on the i8999 platform — including website design, logos, brand materials, software, game graphics, and text — is the intellectual property of i8999 or its licensees. Copying, redistributing, modifying, or using these assets for commercial purposes in any form is not permitted.

Users may access the platform for personal, non-commercial purposes only. Scraping, reverse engineering, or unauthorised downloading of any part of the platform is prohibited.

09 Privacy and Data Protection

How your personal information is collected, stored, and used is described in detail in our Privacy Policy. i8999 uses SSL encryption and modern security measures to protect your data.

• Your information is not sold to third parties.
• Certain information may be shared to meet applicable legal and regulatory requirements.
• Requests to correct or delete your data can be made through support.

10 Responsible Gaming

i8999 places the highest importance on responsible gaming. Gaming should be a form of entertainment — not a way to earn money. If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page.

• You can set deposit, bet, and loss limits on your own account.
• Requests to activate a temporary break or self-exclusion can be made through support.
• Use parental control tools to protect minors from gaming.

11 Limitation of Liability

To the maximum extent permitted by applicable law, i8999 will not be liable in any of the following cases:

• Losses caused by technical failures, server downtime, or internet connection disruptions.
• Issues caused by third-party payment providers or game software providers.
• Losses resulting from user negligence or violation of these terms.
• Data loss due to cyberattacks or unauthorized access — however, i8999 will maintain necessary security measures.
• Unforeseen circumstances (force majeure) — such as natural disasters, government directives, or telecommunications failures.

i8999's total liability for any single incident will not exceed the actual balance in the user's account at that time.

12 Account Closure and Termination

12.1 Closure by the User

You may request to close your account at any time by contacting the support team. You will be given the opportunity to withdraw any eligible balance in the account before closure.

12.2 Termination by i8999

i8999 may terminate or suspend an account in the following circumstances:

• Violation of any clause of these terms.
• Registering with false or incomplete information.
• Failure to complete KYC verification or non-cooperation with the process.
• Detection of bonus abuse or fraudulent activity.
• Due to directives from authorities or legal obligations.

13 Complaints and Dispute Resolution

If you have a complaint, please first contact us through our 24/7 Bengali live chat support or by email at [email protected]. The support team will make every effort to resolve the issue.

• When submitting a complaint, please provide as much detail as possible (date, time, amount, game name).
• In the case of technical disputes, i8999's server logs will be considered the final evidence.
• All communications and complaints may be submitted in Bengali or English.

14 Applicable Law and Miscellaneous

14.1 Legal Provisions

These terms and any disputes arising from the use of the i8999 platform will be resolved in accordance with relevant laws. It is the user's own responsibility to comply with the laws of their country or location.

14.2 Entire Agreement

These terms, the privacy policy, and the responsible gaming policy together constitute the entire agreement between i8999 and the user. Any prior oral or written agreements are superseded by this document.

14.3 Severability

If any part of these terms is found to be legally invalid or void, the remaining terms will continue in full effect.

14.4 Language

The Bengali version of these terms is the original version. In the event of any ambiguity in a translated version, the Bengali version will prevail.